6 Most Important To-Dos for Navigating Corporate Data Breach

Step #1 Confirmation

Step #2 The Source and Extent

Step #3 Test your Security Fix

Step #4 Inform Authorities and Affected Customers

  • Time: the sooner you can alert customers to a breach, the more time they will have to protect themselves from potential fraud.
  • Information: when communicating with your customers affected, try to include some information about the nature and the extent of the breach in the document. For example, if a customer’s information was compromised, inform them of what information was taken. To further assist your customers, include ‘next step’ actions they should take to protect themselves from identity theft.
  • Thoroughness: it is important to make sure that all affected parties are notified of the breach. To cover more ground, try using more than one communication channel to make sure your message reaches all affected parties.

Step #5 Remedying Loss in Consumer Confidence

Step #6 Being Proactive Against Future Risk

Conclusion

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Tech Entrepreneur, CyberSecurity innovator and author. Developer at heart. Co-founder/CTO of @LoginRadius, Upcoming stuff: https://guptadeepak.com

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Deepak Gupta

Deepak Gupta

Tech Entrepreneur, CyberSecurity innovator and author. Developer at heart. Co-founder/CTO of @LoginRadius, Upcoming stuff: https://guptadeepak.com

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